How Accountability Practices Are Pursued by AI Engineers in the Federal Government
By John P. Desmond, AI Trends Editor Two experiences of how AI developers within the federal government are pursuing AI accountability practices were outlined at the AI World Government event held virtually and in-person this week in Alexandria, Va. Taka Ariga, chief data scientist and director at the US Government Accountability Office, described an AI accountability framework he uses within his agency […]
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Five Modernization Trends Impacting the Future of Digital Integration Architecture
Integration architecture has evolved over the years. The first generation was characterized by tools and architectures that lasted from the 1990s to the early 2000s. A service-oriented architecture/enterprise service bus defined the second generation. Now, simplified API-enabled applications, the need to connect data and systems in a multi-cloud environment, and the application of AI to…
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The Digital Adoption Platform: Enabling Sustainable Change During Digital Transformation
In the quest to stay competitive, more and more companies are pursuing ambitious digital transformations that promise to deliver automation, efficiency, and scalability — and that will change the way they operate. But it’s crucial to realize that technology by itself won’t deliver the anticipated benefits. People are at the core of the success or…
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Adopt AI, Accelerate Digital: Transforming Finance for the Future
During the past century, finance has grown in sophistication, precision, and importance – however, the operating model of the finance function has changed surprisingly little. Now is the time for finance, like many enterprise functions, to adopt a more agile mindset focused on decision-support, growth, and profitability. By leveraging today’s technologies such as artificial intelligence,…
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A New Route to Customers for Consumer Goods Brands
For decades, consumer goods companies had a set path to their customers through physical stores. They recognized the importance of direct-to-consumer channels but did not perceive those channels as a necessity. The pandemic shifted this mindset. The accelerated speed of change in customer behavior happened virtually overnight. With no access to stores, and with concerns…
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Building Profitable Digital Platforms with a DVR Framework
One key challenge organizations face is getting the most from digital sales and marketing platforms. During the past few years, many organizations have invested in digital platforms focused on B2C/B2B customers, partners, and dealers. These include marketing, content and experience, and ecommerce platforms. But how do companies measure the value these platforms are creating,…
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How Higher Education Can Improve Student Interactions through Comprehensive Digital Transformations
Universities have been on a digital transformation journey for a number of years. Many early digital projects were stand-alone initiatives that replaced a specific system or added a digital front door to a largely siloed existing system. As the pandemic fundamentally changed how universities engage with students and prospects, the institutions saw an accelerated need…
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How to Build a Digital Initiative Transformation Office
Program and Portfolio Management Post COVID-19 Digital Initiative Transformation Office, a combination of people, processes, metrics, methodologies and tools, centrally drives and manages the diverse set of digital initiatives in your organization Have you recently wondered if your program and portfolio management (PPM) capability has kept up with the ever accelerating pace of…
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Nine Digital and AI Trends for 2021 that will Resonate Across Industries
The past six months have produced more digital transformations than the past decade. This is mainly due to the scaling of remote work, and businesses rapidly deploying the requisite technologies – particularly related to cybersecurity. With the influx of data from mobile devices, smart devices, and IoT-enabled products in our homes and businesses, the need…
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Three Imperatives for Creating a Data Strategy
Today, data is the foundation for everything, from knowing customers better to driving smarter product and services roadmaps, and beyond. But without a clearly defined data strategy, organizations find themselves awash in data yet unsure how to analyze and leverage it. Here are three imperatives for putting a rock-solid data strategy at the core of…
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