The essential check list for effective data democratization
Truly data-driven companies see significantly better business outcomes than those that aren’t. According to a recent IDC whitepaper, leaders saw on average two and a half times better results than other organizations in many business metrics. In particular, companies that were leaders at using data and analytics had three times higher improvement in revenues, were…
Read MoreWhat is business intelligence? Transforming data into business insights
Business intelligence definition Business intelligence (BI) is a set of strategies and technologies enterprises use to analyze business information and transform it into actionable insights that inform strategic and tactical business decisions. BI tools access and analyze data sets and present analytical findings in reports, summaries, dashboards, graphs, charts, and maps to provide users with…
Read MoreLeveraging Cybersecurity to Supercharge Retail’s Frontline
By Ravi Balwada, CTO of Guitar Center In retail, we don’t have the luxury of thinking about security as an afterthought. We have to think about security early in the innovation process and make sure our security best practices, governance and architectures are taken into account when we are designing our solutions—everything from defining what…
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Here’s how Microsoft could use ChatGPT
This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. Microsoft is reportedly eyeing a $10 billion investment in OpenAI, the startup that created the viral chatbot ChatGPT, and is planning to integrate it into Office products and Bing search. The tech giant has…
Read MoreUnderstanding Innovation as a Large, Well-established Enterprise
Innovation is crucial to the continuing success of any business, especially well-established enterprises. New products and ideas are tested every day, just as new opportunities are ignored. Blockbuster thought going digital would be too expensive. Blackberry failed to adapt to the changing smartphone market. Toys R Us sued Amazon versus using them to build an…
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Forecasting Potential Misuses of Language Models for Disinformation Campaigns—and How to Reduce Risk
OpenAI researchers collaborated with Georgetown University’s Center for Security and Emerging Technology and the Stanford Internet Observatory to investigate how large language models might be misused for disinformation purposes. The collaboration included an October 2021 workshop bringing together 30 disinformation researchers, machine learning experts, and policy analysts, and culminated in a co-authored report building on…
Read MoreForecasting potential misuses of language models for disinformation campaigns and how to reduce risk
OpenAI researchers collaborated with Georgetown University’s Center for Security and Emerging Technology and the Stanford Internet Observatory to investigate how large language models might be misused for disinformation purposes. The collaboration included an October 2021 workshop bringing together 30 disinformation researchers, machine learning experts, and policy analysts, and culminated in a co-authored report building on…
Read MoreThe Delicate Dance Between AI and Human Agents
Artificial intelligence will soon take center stage in your contact center — if it hasn’t already. Artificial intelligence (AI) uptake increased dramatically over the last few years. A 2022 PwC report revealed that more than 70% of companies were already using or planning to deploy AI in some form within their business operations. Business leaders…
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The EU wants to regulate your favorite AI tools
This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. How was your break? I spent mine back home in snowy Finland, extremely offline. Bliss! I hope you’re well-rested, because this year is going to be even wilder than 2022 for AI. Last…
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Roomba testers feel misled after intimate images ended up on Facebook
When Greg unboxed a new Roomba robot vacuum cleaner in December 2019, he thought he knew what he was getting into. He would allow the preproduction test version of iRobot’s Roomba J series device to roam around his house, let it collect all sorts of data to help improve its artificial intelligence, and provide feedback…
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